Adjustments in the attendance process with automatic re-routing, issuance of barcode in password for integration with the patient management system used by Unilabs, user re-routing between operators and standby calls were implemented to improve the effectiveness of operators.
Other functionalities were also implemented, which have a direct impact on the quality of service provided to its customers:
- Change of priorities during the flow of care;
- Call once per tablet;
- Choice of room for after-call service.
This is a joint PARTTEAM & OEMKIOSKS / UNILABS project that goes beyond the supply of a product.
The QMAGINE software by PARTTEAM & OEMKIOSKS stands out in the market for its functionality and versatility, since it has the ability to adapt to the various needs and sectors.
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