The Apple store invested in PARTTEAM & OEMKIOSKS services to optimize and requalify its service management and queues with the installation of a QTICKET Balcony kiosk.
Given the high standard of service required by citizens today, it is normal to seek solutions that ensure a faster, more organized, effective, agile and welcoming service.
PARTTEAM & OEMKIOSKS recognizes that queues are seen as a time of dissatisfaction, so it works hard to meet the most urgent needs for different market sectors. These kiosks are, then, an essential technological tool for a more quality, fast and effective service in the Apple store.
This way, the QTICKET Balcony ensures intelligent management of customer service, reducing waiting time and bringing innovation to the establishment. In addition, the high flexibility and autonomy of the QTICKET Balcony ticket dispenser kiosk allows a fast and practical installation.
This kiosk works in a very simple way, because it prints an informative ticket, with the ticket number and the estimated call time.
With powerful and effective tools, PARTTEAM & OEMKIOSKS’ queue management and service systems offer several benefits for any establishment:
- Reduction of waiting time;
- More efficient and welcoming service;
- Optimization of service quality;
- Improvement of the customer experience;
- Management and organization of the service.
Ticket dispenser kiosks enable a personalized customer service and a productivity gain in the service provided. Besides, there is a greater comfort in the service, both for customers and employees.