Located in the center of Gondomar, Porto, the butcher shop Talho do Povo invested in PARTTEAM & OEMKIOSKS services to optimize and requalify its queue management service.
The project included the installation of a 10” QUARTZ kiosk and digital signage displays for content exhibition and to provide information about the tickets. The calling of the tickets, in turn, is done through a tablet.
Since citizens are increasingly demanding in terms of quality and efficiency in services, taking into account the technological era in which we live, excellence in service is fundamental. In fact, it is crucial to build customer loyalty, to increase sales and to ensure customer satisfaction.
Therefore, and given the fact that the QMAGINE queue and attendance management systems from PARTTEAM & OEMKIOSKS meet these needs, here are some of their benefits:
- Reduced waiting time in lines;
- Fast and efficient service;
- Improved customer experience;
- Optimization of service quality;
- Better organizational image.
The ticket dispenser kiosks like QUARTZ ensure a personalized customer service, as well as a productivity gain in the service provided. Optimizing the attendance processes and eliminating the traditional queues, the QMAGINE systems bring comfort in attendance, for customers and employees.
About QUARTZ, this is a modern kiosk that guarantees high performance and reliability. With the integration of a service and queue management software, and after selecting the service, the kiosk prints an informative ticket with the ticket number and an estimated waiting time.
PARTTEAM & OEMKIOSKS intends to invest, more and more, in digital innovation, as it allows the development of technological tools capable of transforming any space and/or service into a dynamic and modern environment.