Carclasse chooses Queue Management Systems QMAGINE by PARTTEAM & OEMKIOSKS

CARCLASSE CHOOSES QUEUE MANAGEMENT SYSTEMS QMAGINE BY PARTTEAM & OEMKIOSKS

Carclasse is one of the largest Mercedes-Benz authorized distributors in Portugal and has chosen the QMAGINE by PARTTEAM & OEMKIOSKS queue management systems for the service location in Lisbon.

A complete system was developed for the Carclasse service area, in order to allow an efficient management, making the service more customized and a more pleasant experience for Carclasse customers.

THE QMAGINE BY PARTTEAM & OEMKIOSKS TEAM HAS DEVELOPED A COMPLETE AND CUSTOMIZED SOLUTION, FOCUSING ON THE STUDY OF DIFFERENT COMPONENTS, USER EXPERIENCE, USABILITY AND INTERFACE DESIGN.

The system integrates the 17″ QUARTZ touchscreen kiosk developed by PARTTEAM & OEMKIOSKS, which allows the user to select the different services provided and add the vehicle’s registration number.

The digital signage / corporate TV module installed in the Carclasse dealership in Lisbon, incorporates a 43″display, which transmits dynamic information about the services, such as the next registration to be called, service desks, etc.

CARCLASSE CHOOSES QUEUE MANAGEMENT SYSTEMS QMAGINE BY PARTTEAM & OEMKIOSKS

THIS SOLUTION ALLOWS THE CARCLASSE SERVICE TEAM, THROUGH A BACKOFFICE SYSTEM, TO:

  • Call specific and / or priority tickets;
  • Customize services to operate and in which counter;
  • Check statistics;
  • Forward tickets to different services;
  • Present the registration number, as well as where to go;
  • Among others.

THE QMAGINE DIVISION BY PARTTEAM & OEMKIOSKS, THROUGH ITS QUEUING MANAGEMENT SYSTEMS, MANAGES AND MONITORS REAL-TIME ATTENDANCE BEHAVIORS.

CARCLASSE CHOOSES QUEUE MANAGEMENT SYSTEMS QMAGINE BY PARTTEAM & OEMKIOSKS
CARCLASSE CHOOSES QUEUE MANAGEMENT SYSTEMS QMAGINE BY PARTTEAM & OEMKIOSKS
CARCLASSE CHOOSES QUEUE MANAGEMENT SYSTEMS QMAGINE BY PARTTEAM & OEMKIOSKS
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