NOVARTIS, one of the world’s largest healthcare companies based in Portugal at Targuspark, Oeiras, has invested in QMAGINE EVALUATION, a analysis system and statistical data evaluation of the division QMAGINE by PARTTEAM & OEMKIOSKS.
In order to evaluate the reaction of consumers in two different products exhibited at its stand, NOVARTIS, through a partner of PARTTEAM & OEMKIOSKS, found a complete and interactive solution to evaluate and improve its products.
This evaluation system solution transforms user feedback into continuous improvements, thus increasing loyalty, reputation and productivity.
QMAGINE EVALUATION also enhances the improvement of the consumer experience and profitability of the company. This evaluation system promotes a dynamic of change with constant improvement as an objective and can be applied in any business area.
Whith the statistical data analysis service, it is possible to follow-up and manage performance, turning consumer feedback into data analysis. Intuitive charts and tables help to identify problems / improvements and discover their causes.
The evaluation system developed by the division QMAGINE by PARTTEAM & OEMKIOSKS is a technological tool of enormous value, whose main objective is to capture the levels of customer satisfaction in just a few seconds.