The Previdência Familiar do Porto – Associação de Socorros Mútuos is a Private Institution of Social Solidarity and has chosen queuing management systems QMAGINE by PARTTEAM & OEMKIOSKS to improve service quality.
Business and services institutions often face the problem of having long queues, which causes discomfort.
The system installed in this institution integrated a kiosk dispenser of tickets – QTICKET and four displays with corporate TV, spread by the building, that counts on four floors.
It is possible in these displays to view the tickets, services, multimedia contents, the latest news, etc.
QMAGINE by PARTTEAM & OEMKIOSKS queuing management systems allow you to optimize services, increase productivity and create a comfortable environment for customers and users of different services.
In order to avoid complaints and conflicts, a simple organization of the waiting queues becomes imperative, for the satisfaction and improvement in the quality of the service.
PARTTEAM & OEMKIOSKS IS PROUD TO HAVE CARRIED OUT THIS PROJECT AND THROUGH ITS TECHNOLOGY, TO REDUCE THE WAITING TIME AND INCREASE THE PRODUCTIVITY OF THE SERVICE.
Some photos of this project: