A queue management solution was what Centro de Saúde de Pombal needed to complement a service that now integrates several health services and units (USF Marquês and USF S. Martinho de Pombal).
The centralization of services was a problem and challenge for Centro de Saúde de Pombal , which could not organize and systematically present information to the patient.
In response to this problem, PARTTEAM & OEMKIOSKS developed through the QMAGINE division a 17″ QUARTZ ticket dispenser kiosk, a DEKOR multimedia kiosk with keyboard and webcam and installed different displays for the presentation of a simple and effective image of the information, distributed throughout the Health Center.
THROUGH THE TICKET DISPENSER IT IS POSSIBLE FOR THE USERS TO CHECK IN AND THUS AVOID A FIRST MOMENT OF WAITING. AFTER CHECK-IN, THE USER WILL ALSO BE GIVEN THE INDICATION OF WHERE TO WAIT AND A TICKET WITH THEIR SERVICE NUMBER.
It is one of the important components that the QMAGINE by PARTTEAM & OEMKIOSKS systems provide to the administration of these Health Centers, to understand which moments of greater flow of people and consequently, the occasions of a possible increase of human resources in the attendance.
Some photos of the project: