Intelligent Customer Service Management
We live in the age of technology, with increasingly demanding and aware citizens and customers, who are looking for more quality, speed, and effectiveness in customer service. An easy and practical customer service process improves efficiency and allows you to create credibility to your business.
We produce, develop, and integrate complete solutions for queue management, corporate TV, digital signage, and menu boards.
Our queue management solutions address all customer care management configurations, regardless of business area.
With QMAGINE Smart, customers have the possibility to make their appointment online, saving time, and thus avoiding waiting in long queues.
Through the use of emojis, the evaluation system enables customers and users to assess the performance of the service provided.
To use this SMS service, the user will only have to provide his cell phone contact when issuing the ticket, so that he can receive information about the approaching service.
The digital signage, video walls and menu boards, allow the presentation of different contents, in various sectors of activity.
An integrated digital environment ensures process optimization, data centralization, and above all, improved user experience.
Pharmacy, Clinics, Hospitals,
Health Services...
Retail Stores, Butcher Shops, Markets, Shopping Centers...
Exhibitions, Fairs,
Conventions, Workshops...
Buses, Airports,
Service stations, Trains...
Supermarkets, Mini-markets,
Municipal Fairs, Shopping Centers...
Banks, Insurance Companies,
Parish Councils...
This is a queue management solution that answers all attendance management configurations, regardless of the business sector.
Waiting in disorganized places is one of the main reasons for customers giving up even before they are served.
With ticket dispenser kiosks, waiting will be organized and efficient, resulting in customer satisfaction.
PARTTEAM & OEMKIOSKS implemented a digital signage project for Barcarola restaurants, integrating high-quality displays designed to showcase menus and advertising […]
Parceiros Health Unit, Azoia and Barosa, in Leiria, turned to PARTTEAM & OEMKIOSKS, to develop a Queue Management System, to […]
The Hospital Dr. Francisco Zagalo in Ovar, felt the need to replace the existing queueing solution with a more innovative […]
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