Queue
Management

Don't leave your customers
waiting!

Queue management
with ticket dispensers

This is a complete queue management solution that responds to all service settings, regardless of business areas.

This service system can comprise a basic or an enterprise solution, and can involve different players. Not only do we provide the service through ticket dispensers, but also through a mobile application, which in a quick and intuitive way, will facilitate and optimize the attendance/ queue management.

Single queue management

This system doesn’t use ticketing and is distinguished by its efficiency in queue management. Besides, it is based on a “first to come, first to be attended” logic. With one queue/ service for multiple counters, the single queue system is one of the simplest models for managing queues.

Whenever a service desk is free, the operator presses the call button, and the number of the service desk available for service is shown on the display. It’s a perfect solution for commercial stores, airports and pharmacies.

Multi-queue attendance management

This is a multi-queue management system, ideal for multiple counters.

After the ticket is requested at the ticket dispenser kiosk, the customer will be alerted when its his turn, indicating which counter to go to.

Personalized
tickets

The tickets issued by the PARTTEAM & OEMKIOSKS kiosks can be customized according to the client’s brand or graphic identity. The personalization of tickets helps to have a more effective and more interesting representation of the queue management system implemented in the establishment.

You can customize the logo to be displayed at the top of the ticket, display the service and ticket number, and also place one or more warning or thank you messages to customers.

The printed
originality

Since the tickets emitted by the kiosks of PARTTEAM & OEMKIOSKS are designed and customized according to the needs of each client and project, this is the ideal opportunity to distinguish yourself from the competition. At the same time, you can pass on an innovative and creative message in the tickets themselves.

Additional systems

Evaluation System

The Evaluation/ Satisfaction System, through the use of emojis, allows customers and users to evaluate the performance of the service provided.

This customer satisfaction measurement system can be applied to all types of service operators, regardless of the business area in which they are in.

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SMS Alert

The QMAGINE SMS service allows users to receive alerts through sms with proximity attention for their attendance. Thus, they are not surprised by the passage of their turn.

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Statistical Data

Through our statistical data collection and analysis service, you will be able to monitor and manage your performance, transforming comments into data analysis.
Intuitive graphs and tables help to identify problems and discover causes, in order to validate future improvements and effortless actions.