Digital Solutions for Queue Management

Intelligent Customer Service Management

Customer Service Processes Focused
on Your Customers

We live in the age of technology, with increasingly demanding and aware citizens and customers, who are looking for more quality, speed, and effectiveness in customer service. An easy and practical customer service process improves efficiency and allows you to create credibility to your business.

We produce, develop, and integrate complete solutions for queue management, corporate TV, digital signage, and menu boards.

Our Solutions

Our solutions for customer service management

Queue Management

Our queue management solutions address all customer care management configurations, regardless of business area.

Online scheduling system

With QMAGINE Smart, customers have the possibility to make their appointment online, saving time, and thus avoiding waiting in long queues.

Evaluation system

Through the use of emojis, the evaluation system enables customers and users to assess the performance of the service provided.

SMS Alert

To use this SMS service, the user will only have to provide his cell phone contact when issuing the ticket, so that he can receive information about the approaching service.

Digital signage, Video walls and Menu boards

The digital signage, video walls and menu boards, allow the presentation of different contents, in various sectors of activity.

Various integrations

An integrated digital environment ensures process optimization, data centralization, and above all, improved user experience.

Sectors and industries

We have the best solutions for the different
sectors of activity

Health

Pharmacy, Clinics, Hospitals,
Health Services...

Commerce

Retail Stores, Butcher Shops, Markets, Shopping Centers...

Events

Exhibitions, Fairs,
Conventions, Workshops...

Transports

Buses, Airports,
Service stations, Trains...

Contact us

Use our contact form or contact us directly by phone.

Supermarkets

Supermarkets, Mini-markets,
Municipal Fairs, Shopping Centers...

Banks

Banks, Insurance Companies,
Parish Councils...

Queue Management through Tickets

This is a queue management solution that answers all attendance management configurations, regardless of the business sector.

Reduction of the dropout rate

Improved service quality

Reduced perception of waiting time

img_gestao_filas

Ticket dispenser kiosks

Waiting in disorganized places is one of the main reasons for customers giving up even before they are served.

With ticket dispenser kiosks, waiting will be organized and efficient, resulting in customer satisfaction.

Better organizational image

Greater efficiency in attendance

Optimization of the attendance process

img_dispensadores

Integrations

We make integrations, in order to guarantee the best optimization of processes.

QMAGINE | Queue Management and Digital Signage 16
QMAGINE | Queue Management and Digital Signage 17
QMAGINE | Queue Management and Digital Signage 18
QMAGINE | Queue Management and Digital Signage 19

CASE STUDIES

Latest news

Parceiros Health Unit of Leiria Improves Public Service with QMAGINE Queue Management System by PARTTEAM & OEMKIOSKS 1

Parceiros Health Unit of Leiria Improves Public Service with QMAGINE Queue Management System by PARTTEAM & OEMKIOSKS

Parceiros Health Unit, Azoia and Barosa, in Leiria, turned to PARTTEAM & OEMKIOSKS, to develop a Queue Management System, to […]

Digital Signage Hospitals Queue Management
Quartz ticket dispensers from PARTTEAM & OEMKIOSKS requalify the attendance in Hospital Dr. Francisco Zagalo. 7

Quartz ticket dispensers from PARTTEAM & OEMKIOSKS requalify the attendance in Hospital Dr. Francisco Zagalo.

The Hospital Dr. Francisco Zagalo in Ovar, felt the need to replace the existing queueing solution with a more innovative […]

Hospitals Queue Management
Architect Hugo Correia invests in more innovative communication with displays by PARTTEAM & OEMKIOSKS 12

Architect Hugo Correia invests in more innovative communication with displays by PARTTEAM & OEMKIOSKS

The award winning architect Hugo Correia, together with Kernel – Interior Consulting, since 2006, provides services in architecture, design, 3D infographics and […]

Video Walls

Companies that trust our products and services

Contact us

Please use this form to contact our commercials.