Intermarché invested in PARTTEAM & OEMKIOSKS services to optimize and requalify its customer care and queue management service with the installation of QUARTZ kiosks.
Given the high standard of service demanded by citizens nowadays, the search for solutions that ensure an organized, fast, efficient and welcoming service is increasingly common.
Recognizing that queues are seen as a moment of dissatisfaction and frustration, PARTTEAM & OEMKIOSKS works hard to respond to the most urgent needs, for the different market sectors. These kiosks, thus, reveal themselves to be an essential technological tool for a service with more quality, quickness and efficiency in Intermarché stores.
In fact, ticket dispenser kiosks such as the QUARTZ ensure intelligent customer service management, reducing waiting times and innovating the establishment. Besides, the kiosk’s flexibility and autonomy allow a quick and practical installation.
Operating in a simple way, the QUARTZ kiosk prints an informative ticket, with the ticket number and estimated call time.
PARTTEAM & OEMKIOSKS’ queue and attendance management systems, with effective and powerful tools, bring advantages to any establishment:
- Reduced waiting time;
- Organized and efficient service;
- Improved customer experience;
- Optimization of the attendance process;
- Better organizational image.
As for the QUARTZ, it is a modern and contemporary kiosk that guarantees high performance and reliability.
In addition to the QUARTZ kiosks, Intermarché invested in the digital billboards PLASMV from PARTTEAM & OEMKIOSKS, directed to advertising and content management.
The ticket dispenser kiosks provide personalized customer service, as well as a productivity gain in the service provided. QMAGINE systems also ensure a better organization of services, optimize service processes and eliminate the traditional waiting lines, which translates into a more comfortable service, both for customers and employees.
With the use of multimedia kiosks from PARTTEAM & OEMKIOSKS, any activity sector can reduce costs, providing clients with a quality service.
Get to know our solutions for queue management. Click here.
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